What we sell

iTypstr sells recurring access to software and related implementation and support services for travel agencies. These are digital services, not physical goods. There is no product return shipping process.

Cancellation

You may cancel a subscription at any time by emailing [email protected] from the email on the account, or through any customer portal we provide.
Cancellation stops future renewals. You keep access through the end of the period already paid, unless we agree in writing to an earlier stop date.
Cancel at least one business day before the next renewal if you do not want that renewal charged.

Refunds

Monthly subscriptions. The current month is generally non-refundable after the service period has started. We will refund a duplicate charge or a renewal billed after a timely cancellation request.
Annual subscriptions. If you cancel within 14 days of the first annual charge and have not made substantial use of the service, we will refund the annual fee. After 14 days, unused months are not automatically refunded unless required by law or we agree in writing.
Setup or one-time services. Completed implementation work is non-refundable. Unused prepaid work may be refunded at our discretion.
Refunds are issued to the original payment method through Stripe when possible.

Disputes

Contact [email protected] before opening a card dispute. Include your business name, receipt email, charge date, and amount. We will investigate and reply within two business days. Unresolved billing disputes are handled under our Terms of Service and applicable law.

Chargebacks

If a charge is disputed with the card issuer, we may pause access while the dispute is open. Confirmed valid charges remain due.

Contact

iTypstr · 2412 Saint Davids Square, Kennesaw, Georgia 30152, United States
Billing: [email protected]
Support: [email protected]